Changing your two-step authentication device for your Mozilla account

Firefox, Firefox for... Firefox, Firefox for Android, Firefox for iOS, Mozilla Account Etuɖedzi mamlɛ: 31% of users voted this helpful
Ameɖeke me meɖe article sia gɔme haɖe o. Ne enya alesi SUMO localize na nuwoe la, dze nuwogɔmeɖeɖe fifia. Ne edi be yea srɔ alesi naɖe articlewo gɔme na SUMO la, meɖekuku dze egɔme le afii.

If you have two-step authentication enabled for your Mozilla account and you need to migrate to a new device or phone, here are steps you can take to ensure that you don’t get locked out of your account.

Step one: Disable two-step authentication

  1. Go to your Mozilla account settings (you may need to sign in).
  2. Enter the authentication code from your authentication application.
  3. After you sign in, click Security on the left side of the page.
  4. Next to Two-step authentication, click Disable.
  5. Click Disable on the confirmation window.

Step two: Re-enable two-step authentication

Once your new device is ready to use, enable two-step authentication by following the instructions in Secure your Mozilla account with two-step authentication.

Warning: When enabling two-step authentication, all of the old recovery codes become invalid. Please ensure that you save the new recovery codes in the event your two-step authentication device fails.

Article sia kpeɖe ŋowoa?

Meɖekuku gbɔdziɖi...

These fine people helped write this article:

Illustration of hands

Volunteer

Grow and share your expertise with others. Answer questions and improve our knowledge base.

Learn More