This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wotu tread sia eye woyi archive me. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Firefox Aurora keep crashing when loading multiple tabs or videos.

  • 1 ŋuɖoɖo
  • 10 masɔmasɔ sia le wosi
  • 8 views
  • Nuɖoɖo mlɔetɔ Andrew

damiancrr
damiancrr
more options

Every since yesterday night my firefox just crashes randomly. Ranging from being open a few seconds to being open a few minutes. I have looked over past reports but nothing seems to work. I would really really appreciate some help on stoppimg this from happening.


Details of crash report are here

AdapterDeviceID: 0x0848 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:32.0a2,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6.3 AvailablePageFile: 5807300608 AvailablePhysicalMemory: 1757184000 AvailableVirtualMemory: 3606896640 BIOS_Manufacturer: Phoenix Technologies, LTD BlockedDllList: BreakpadReserveAddress: 48037888 BreakpadReserveSize: 37748736 BuildID: 20140629004001 CrashTime: 1404057213 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1404056971 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x0848, AdapterSubsysID: 00000000, AdapterDriverVersion: 9.18.13.3788

ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: aurora SecondsSinceLastCrash: 258 StartupTime: 1404056971 SystemMemoryUsePercentage: 56 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 8047984640 TotalPhysicalMemory: 4024946688 TotalVirtualMemory: 4294836224 URL: http://www.youtube.com/watch?v=d_9tfFfSarU&feature=youtu.be Vendor: Mozilla Version: 32.0a2 Winsock_LSP: NVIDIA App Filter IPv6 over [MSAFD Tcpip [TCP/IPv6]] : 2 : 1 : 

NVIDIA App Filter IPv6 over [MSAFD Tcpip [UDP/IPv6]] : 2 : 2 : %SYSTEMROOT%\system32\nvLsp.dll 
NVIDIA App Filter IPv6 over [MSAFD Tcpip [RAW/IPv6]] : 2 : 3 :  
NVIDIA App Filter IPv4 over [MSAFD Tcpip [TCP/IP]] : 2 : 1 : %SYSTEMROOT%\system32\nvLsp.dll 
NVIDIA App Filter IPv4 over [MSAFD Tcpip [UDP/IP]] : 2 : 2 :  
NVIDIA App Filter IPv4 over [MSAFD Tcpip [RAW/IP]] : 2 : 3 : %SYSTEMROOT%\system32\nvLsp.dll 
MSAFD Tcpip [TCP/IP] : 2 : 1 :  
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [RAW/IP] : 2 : 3 :  
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :  
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
RSVP TCPv6 Service Provider : 2 : 1 :  
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP UDPv6 Service Provider : 2 : 2 :  
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
NVIDIA App Filter IPv4 : 2 : 1 : %SYSTEMROOT%\system32\nvLsp.dll 
NVIDIA App Filter IPv6 : 2 : 1 :

useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Every since yesterday night my firefox just crashes randomly. Ranging from being open a few seconds to being open a few minutes. I have looked over past reports but nothing seems to work. I would really really appreciate some help on stoppimg this from happening. Details of crash report are here AdapterDeviceID: 0x0848 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:32.0a2,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.6.3 AvailablePageFile: 5807300608 AvailablePhysicalMemory: 1757184000 AvailableVirtualMemory: 3606896640 BIOS_Manufacturer: Phoenix Technologies, LTD BlockedDllList: BreakpadReserveAddress: 48037888 BreakpadReserveSize: 37748736 BuildID: 20140629004001 CrashTime: 1404057213 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1404056971 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x0848, AdapterSubsysID: 00000000, AdapterDriverVersion: 9.18.13.3788 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: aurora SecondsSinceLastCrash: 258 StartupTime: 1404056971 SystemMemoryUsePercentage: 56 Theme: classic/1.0 Throttleable: 1 TotalPageFile: 8047984640 TotalPhysicalMemory: 4024946688 TotalVirtualMemory: 4294836224 URL: http://www.youtube.com/watch?v=d_9tfFfSarU&feature=youtu.be Vendor: Mozilla Version: 32.0a2 Winsock_LSP: NVIDIA App Filter IPv6 over [MSAFD Tcpip [TCP/IPv6]] : 2 : 1 : NVIDIA App Filter IPv6 over [MSAFD Tcpip [UDP/IPv6]] : 2 : 2 : %SYSTEMROOT%\system32\nvLsp.dll NVIDIA App Filter IPv6 over [MSAFD Tcpip [RAW/IPv6]] : 2 : 3 : NVIDIA App Filter IPv4 over [MSAFD Tcpip [TCP/IP]] : 2 : 1 : %SYSTEMROOT%\system32\nvLsp.dll NVIDIA App Filter IPv4 over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : NVIDIA App Filter IPv4 over [MSAFD Tcpip [RAW/IP]] : 2 : 3 : %SYSTEMROOT%\system32\nvLsp.dll MSAFD Tcpip [TCP/IP] : 2 : 1 : MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 Service Provider : 2 : 1 : RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 Service Provider : 2 : 2 : RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll NVIDIA App Filter IPv4 : 2 : 1 : %SYSTEMROOT%\system32\nvLsp.dll NVIDIA App Filter IPv6 : 2 : 1 : useragent_locale: en-US This report also contains technical information about the state of the application when it crashed.

All Replies (1)

Andrew
Andrew
  • Moderator
more options

Question posting duplicated, please continue at https://support.mozilla.org/en-US/questions/1008652