This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Why has my fingerprint reader stopped working after the update to firefox 30?

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 6 views
  • Nuɖoɖo mlɔetɔ the-edmeister

mabercr142
mabercr142
more options

I have a Lenovo B580 with a built in fingerprint reader. I use firefox, it updates automatically. Once it updated to version 30, my fingerprint reader no longer works. Why is this? How do I correct this problem?

I have a Lenovo B580 with a built in fingerprint reader. I use firefox, it updates automatically. Once it updated to version 30, my fingerprint reader no longer works. Why is this? How do I correct this problem?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

The add-on for Firefox may need to be updated to be compatible with Firefox 30. See Lenovo for an update of that fingerprint reader software.