This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I go to my secure Aetna web site and try to open a form you are blocking the form from loading in a new window and I want to be able to open the form

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 15 views
  • Nuɖoɖo mlɔetɔ FredMcD

more options

I do not think it is a popup blocker issue since I unchecked the blocker and disabled it. It is a form in a new page that I am trying to open and that is being blocked.

I do not think it is a popup blocker issue since I unchecked the blocker and disabled it. It is a form in a new page that I am trying to open and that is being blocked.

All Replies (1)

more options

Please explain the problem in detail. What happens? Error messages?


Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?