This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Why do I get a message at the top of my MSN homepage to add MSN extension when I have already done so?

  • 3 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 1 view
  • Nuɖoɖo mlɔetɔ the-edmeister

sparky1957
sparky1957
more options

My add-on show both MSN homepage and MSN homepage with Bing but each time I open Firefox I keep getting that message at the top of the browser. I have 2 blue butterflies showing in the bookmarks toolbar. I have now removed both add-ons until this can get resolved.

My add-on show both MSN homepage and MSN homepage with Bing but each time I open Firefox I keep getting that message at the top of the browser. I have 2 blue butterflies showing in the bookmarks toolbar. I have now removed both add-ons until this can get resolved.

Ŋuɖoɖo si wotia

Yes it is an MSN issue, they created that add-on and they are suggesting that users install it. And the two MSN add-ons that I see at the add-ons website are both created by Microsoft Corporation; other than hosting those add-ons, Mozilla has nothing to do with them (as is with the case for almost all add-ons that are available from the Mozilla.Addons.Org website.)

https://addons.mozilla.org/en-US/firefox/addon/msn-homepage/ https://addons.mozilla.org/en-US/firefox/addon/msn-homepage-bing-searchengine/

Xle ŋuɖoɖo sia le goya me 👍 1

All Replies (3)

FredMcD
FredMcD
more options

Have you asked MSN support?

sparky1957
sparky1957 Biabia la
more options

Sorry if I wasn't clearer in describing my issue. This happens in Firefox. If I chose to add the MSN extension as suggested I still get this message at the top of the MSN.com page in Firefox. I do not get the same message to add the MSN extension using Microsoft Edge ever. So you think this is an MSN issue not Firefox?

the-edmeister
the-edmeister
  • Moderator
more options

Ɖɔɖɔɖo si wotia

Yes it is an MSN issue, they created that add-on and they are suggesting that users install it. And the two MSN add-ons that I see at the add-ons website are both created by Microsoft Corporation; other than hosting those add-ons, Mozilla has nothing to do with them (as is with the case for almost all add-ons that are available from the Mozilla.Addons.Org website.)

https://addons.mozilla.org/en-US/firefox/addon/msn-homepage/ https://addons.mozilla.org/en-US/firefox/addon/msn-homepage-bing-searchengine/