This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

smpt fine, not able to send emails,write screen does not show command options, i.e. send mail/shaded to disable send command.

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 6 views
  • Nuɖoɖo mlɔetɔ Toad-Hall

more options

I probably hit incorrect buttons that disabled my ability to send emails. Write screen for emails fills screen so that I cannot command to send email. Also the send email in the file commands is shaded out so I cannot send. Smpt does not appear to be the problem.

I probably hit incorrect buttons that disabled my ability to send emails. Write screen for emails fills screen so that I cannot command to send email. Also the send email in the file commands is shaded out so I cannot send. Smpt does not appear to be the problem.

All Replies (1)

more options

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.