This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Wo archive tread sia. Meɖekuku bia biabia yeye ne ehia kpeɖeŋu.

Timed out

  • 5 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 9 views
  • Nuɖoɖo mlɔetɔ Terry

Terry
Terry
more options

Getting all of a sudden "Connection has timed out" on some sites. Could you help please. I`m on Firefox 64-Windows 10-Just tried site "tab.ubet.com" on Internet Explorer and it says can`t reach this page.

Getting all of a sudden "Connection has timed out" on some sites. Could you help please. I`m on Firefox 64-Windows 10-Just tried site "tab.ubet.com" on Internet Explorer and it says can`t reach this page.
Screen ƒe photowo kpe ɖe eŋu

Terry trɔe

All Replies (5)

WestEnd
WestEnd
more options

This is more or less site security detecting inactivity for a duration of time. If you leave it idle they consider that inactivity. There isn't anything a Browser can do to fix how they determine time out situation. So your going to have to contact them about this issue since it comes from their site and isn't a Browser issue persay.

Terry
Terry Biabia la
more options

WestEnd said

This is more or less site security detecting inactivity for a duration of time. If you leave it idle they consider that inactivity. There isn't anything a Browser can do to fix how they determine time out situation. So your going to have to contact them about this issue since it comes from their site and isn't a Browser issue persay.

No, there`s no inactivity at all that site is used daily. Contact them, i already have twice and there`s is no issue at all. I have tried three browsers-Firefox which i have been with for years-Chrome-Internet Explorer and all say timed out or can`t be reached. So, i have a ip technician coming.

WestEnd
WestEnd
more options

The only way is for another computer with the same Browser to go to the site and see what happens to see what might be the cause.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The site works for me.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

Terry
Terry Biabia la
more options

cor-el said

The site works for me. You can try these steps in case of issues with web pages: You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences). "Remove the Cookies" from websites that cause problems:
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data
"Clear the Cache":
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.
  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.

Thanks for your concern, it was the modem and they have given me a new one. Hope it keeps going well.