This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox does not log in

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • 12 views
  • Nuɖoɖo mlɔetɔ FredMcD

more options

Hello everyone.

I have used Opera for about a year.. before Opera I always used Firefox, Now that I want to come back to Firefox it does not keep me logged in on some sites like: google, Outlook, Paypal, etc, etc

In my privacy settings I've checked everything, and it says that Firefox is auto-filling in passwords... I need help please.

Hello everyone. I have used Opera for about a year.. before Opera I always used Firefox, Now that I want to come back to Firefox it does not keep me logged in on some sites like: google, Outlook, Paypal, etc, etc In my privacy settings I've checked everything, and it says that Firefox is auto-filling in passwords... I need help please.

All Replies (1)

more options

Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.


Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac