This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not able to download Zip files from Google drive after compressing

  • 9 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 2 views
  • Nuɖoɖo mlɔetɔ jonzn4SUSE

more options

I'm not able to download Compiled zip files from google drive. I have an folder with a lots of image so when I download folder, google compresses them in zip and then it downloads. but I'm not able to download the images. I don't know since when it started happening or which version because my Firefox browser is on auto-update.

I'm not able to download Compiled zip files from google drive. I have an folder with a lots of image so when I download folder, google compresses them in zip and then it downloads. but I'm not able to download the images. I don't know since when it started happening or which version because my Firefox browser is on auto-update.

Ŋuɖoɖo si wotia

jonzn4SUSE said

Turning off ETP, I'm able to download. see screenshot How about you?

I was suddenly able to download the zip files? idk how, I didn't do a thing to fix it. maybe a new update got rolled out?

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (9)

more options

Hi satyamverma.8.b,

If you use extensions ("3-bar" menu button# or Tools -> Add-ons -> Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure such extensions do not block content. There is security software that can interfere with loading content, so check that as well.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button# or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Options/Preferences -> Advanced -> Network -> Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Options/Preferences -> Privacy -> "Use custom settings for history" -> Cookies: "Show Cookies"

Thank You.

more options

Already done this but didn't help and so I posted a question here

more options

Yep, I can replicate the issue. When I click to download from Google Drive, I see things in bottom left of the browser, but nothing downloads. Let me verify that all the cookies are allowed.

more options

Turning off ETP, I'm able to download. see screenshot How about you?

more options

For me a cookie that is already allowed is being blocked. see screenshot

more options

Are you using a proxy when this is happening ?

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings
more options

I'm not. It's happening for me in multiple versions of Firefox and Waterfox.

jonzn4SUSE trɔe

more options

Ɖɔɖɔɖo si wotia

jonzn4SUSE said

Turning off ETP, I'm able to download. see screenshot How about you?

I was suddenly able to download the zip files? idk how, I didn't do a thing to fix it. maybe a new update got rolled out?

satyamverma.8.b trɔe

more options

You're right! It just worked for me.  ;-)) Mark your comment as resolved and lets hope it stays this way.