This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mail backups

  • 1 ŋuɖoɖo
  • 0 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ david

more options

Hello, thank you in advance for your answer. My problem is that; While our website was online with the domain www.XXX.com, we changed servers. Before the server change, we could check our mails with thunderbird. However, after changing the server, when we entered the mail information of the new server on Thunderbird, our existing e-mails disappeared. We need to access our old e-mails. Can you help with this?

Hello, thank you in advance for your answer. My problem is that; While our website was online with the domain www.XXX.com, we changed servers. Before the server change, we could check our mails with thunderbird. However, after changing the server, when we entered the mail information of the new server on Thunderbird, our existing e-mails disappeared. We need to access our old e-mails. Can you help with this?

All Replies (1)

more options

The accounts would need to be moved to the new server and then update Thunderbird settings to access it.