This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keep asking me to reconnect the account to sync.

  • 1 ŋuɖoɖo
  • 1 masɔmasɔ sia le esi
  • Nuɖoɖo mlɔetɔ ShinjoM

more options

I’ve been using Firefox on my Mac without any issues, but I recently had to erase and reset my Mac. After reinstalling Firefox and attempting to sign in to my account, I am unable to sync my data.

When I click “Sign in” and enter my password, I successfully log in. However, it immediately returns to the message “Please sign in to reconnect,” and I am unable to proceed with syncing.

This is the first time I’ve encountered this issue.

On a positive note, I can still see my organized bookmarks on Firefox for iPhone, which were synced from my Mac before the reset.

I’ve been using Firefox on my Mac without any issues, but I recently had to erase and reset my Mac. After reinstalling Firefox and attempting to sign in to my account, I am unable to sync my data. When I click “Sign in” and enter my password, I successfully log in. However, it immediately returns to the message “Please sign in to reconnect,” and I am unable to proceed with syncing. This is the first time I’ve encountered this issue. On a positive note, I can still see my organized bookmarks on Firefox for iPhone, which were synced from my Mac before the reset.
Screen ƒe photowo kpe ɖe eŋu

Ŋuɖoɖo si wotia

For some reason I was suddenly able to log in and everything was Sync'd. It may have been a temporary problem.

Xle ŋuɖoɖo sia le goya me 👍 0

All Replies (1)

more options

Ɖɔɖɔɖo si wotia

For some reason I was suddenly able to log in and everything was Sync'd. It may have been a temporary problem.

Helpful?

Bia biabia

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.