This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I click on a Mailto link, two email message are created in the Yahoo Mail window that opens up. Only noticed the problem in the last week or so.

  • 4 ŋuɖoɖowo
  • 0 masɔmasɔ sia le wosi
  • 2 views
  • Nuɖoɖo mlɔetɔ Chris Ilias

more options

When I click on a Mailto link, I go to my online mail program (Yahoo Mail) and one email message tab will be created. Then a message box will open in Yahoo Mail saying "Please wait a moment you message is being processed.". I click "OK" and then a second message message tab opens in Yahoo Mial.

URL of affected sites

http://mail.yahoo.ca

When I click on a Mailto link, I go to my online mail program (Yahoo Mail) and one email message tab will be created. Then a message box will open in Yahoo Mail saying "Please wait a moment you message is being processed.". I click "OK" and then a second message message tab opens in Yahoo Mial. == URL of affected sites == http://mail.yahoo.ca

All Replies (4)

more options

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see Diagnose Firefox issues using Troubleshoot Mode.

more options

Hey Chris - thank you for reading the post. Opened Firefox in Safe Mode and it still happens.

more options

Your Firefox settings and info are kept in a folder separate from the Firefox program, called your profile folder. Try creating a test profile, to see if the problem still occurs. See Profile Manager - Create, remove or switch Firefox profiles

more options

Odd.

Before taking your last suggest I "tested" to see if the problem still existed and it has gone away.

I've not changed any settings.

(Can't remember if the problem is on my work computer or home computer. I'll test the home computer later today.)

Mark