This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Is Firefox asking everyone to update and then just runs a server hookup thing forever? It's suspicious to me.

  • 1 ŋuɖoɖo
  • 2 masɔmasɔ sia le wosi
  • 3 views
  • Nuɖoɖo mlɔetɔ cor-el

more options

It just runs and runs saying connecting to server to update (approximately).

It just runs and runs saying connecting to server to update (approximately).

NoahSUMO trɔe

All Replies (1)

more options

If there are problems with updating then best is to download the full version and uninstall the currently installed version and delete the Firefox program folder to remove any leftover files.

Download a fresh Firefox copy and save the file to the desktop.

Uninstall your current Firefox version, if possible.

  • Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.