This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am having troubles with 3 things: scrolling with my laptop mouse, controlling my laptops volume with F9 and F10 keys, and I can not copy and paste images.

  • 2 ŋuɖoɖowo
  • 1 masɔmasɔ sia le esi
  • 3 views
  • Nuɖoɖo mlɔetɔ kayori1928

more options

I am having troubles with 3 things: scrolling with my laptop mouse, controlling my laptops volume with F9 and F10 keys, and I can not copy and paste images.

I am having troubles with 3 things: scrolling with my laptop mouse, controlling my laptops volume with F9 and F10 keys, and I can not copy and paste images.

All Replies (2)

more options

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

Upgrade your graphics drivers to use hardware acceleration and WebGL

_______________________________________________________________________________

volume controls issues are windows, not firefox.

How your copy and paste your image? from where to where

more options

The mouse is still sticky. I find it does it most on Youtube. As for copying images, its from the internet to my pictures, but thats not a big deal cause i can just click save image as.