Αυτός ο ιστότοπος θα έχει περιορισμένη λειτουργικότητα, όσο εκτελούμε εργασίες συντήρησης για να βελτιώσουμε την εμπειρία σας. Αν ένα άρθρο δεν επιλύει το ζήτημά σας και θέλετε να κάνετε μια ερώτηση, η κοινότητα υποστήριξής μας είναι έτοιμη να σας βοηθήσει στο Twitter (@FirefoxSupport) και στο Reddit (/r/firefox).

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My new profile is haunted!

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  • Τελευταία απάντηση από elkatd

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I've been having trouble downloading my mail, so I finally decided to try creating a new profile. It worked, except that there is a "#news" folder under my new profile which contains literally hundreds of subfolders, none of which I have created. I scrolled through to try and illustrate the problem and it took 92 screenshots to capture them all!

I tried deleting the "#news" folder and it seemed to work, but then when I clicked on the new Inbox it all came back again. I'm including the first few of the 92 (!) screenshots I took of the subfolders so you can see the context and get an idea of what I'm talking about.

How can I get rid of this phantom folder (and all its ghostly subfolders) in a way that it won't come back? Thank you!

I've been having trouble downloading my mail, so I finally decided to try creating a new profile. It worked, except that there is a "#news" folder under my new profile which contains literally hundreds of subfolders, none of which I have created. I scrolled through to try and illustrate the problem and it took 92 screenshots to capture them all! I tried deleting the "#news" folder and it seemed to work, but then when I clicked on the new Inbox it all came back again. I'm including the first few of the 92 (!) screenshots I took of the subfolders so you can see the context and get an idea of what I'm talking about. How can I get rid of this phantom folder (and all its ghostly subfolders) in a way that it won't come back? Thank you!
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See this topic about grey, italic folders: https://support.mozilla.org/en-US/questions/1371846