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sudden loss of 200+ emails when the program crashed this am. At least 15 folders have lost all records!

julesnterry
julesnterry
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Mozilla suddenly crashed this morning. I got a screen message telling me there was an unexpected error and Mozilla had shut down. It told me to just hit the "button" to reboot the program. When I did several folders in my two primary accounts were empty. Many were client files, some were important personal ones. (one was a folder for a big family get-together next month).

Where did all this go? Has anyone been able to figure out how to recapture this information?

Mozilla suddenly crashed this morning. I got a screen message telling me there was an unexpected error and Mozilla had shut down. It told me to just hit the "button" to reboot the program. When I did several folders in my two primary accounts were empty. Many were client files, some were important personal ones. (one was a folder for a big family get-together next month). Where did all this go? Has anyone been able to figure out how to recapture this information?

Chosen solution

right click the folders, select properties and then the repair button.

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All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Chosen Solution

right click the folders, select properties and then the repair button.

julesnterry
julesnterry Question owner
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I did that. There was no recovery. I tried it on 6-7 different folders, just in case 1 of the folders was actually empty. None of them showed any files at all on the repair page, if that means anything.