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Don't see Norton safe web icons anymore

Leweez
Leweez
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As of today, July-24-2014, I no longer see Norton safe web icons when I do a search. Yesterday, everything was working fine.

What could be the problem? Firefox 31.0, Norton or Google? Many thanks!

As of today, July-24-2014, I no longer see Norton safe web icons when I do a search. Yesterday, everything was working fine. What could be the problem? Firefox 31.0, Norton or Google? Many thanks!

All Replies (3)

Leweez
Leweez Question owner
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Any help?

Had the same problem (and still do) with IE so I switch to Firefox. Now the problem is also on Firefox...

Should I switch to Chrome now? Norton safe web icons are working there!

Thanks

guigs
guigs
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Hi Leweez, You may have to renable the Norton extension in [about:addons] or reinstall the toolbar.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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There apparently is an issue with the icons not appearing on the Google results page. Symantec has indicated on its support forum that it is looking into the issue but can't yet announce anything. See: http://community.norton.com/t5/Norton-Toolbar-Norton-Identity/SafeWeb-icons-AWOL-Again/m-p/1159524/highlight/true#M21078

Related thread: norton safe search no longer works with google search (unsolved).