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the "clear now" button not working on cached web content

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  • 4 have this problem
  • 7 views
  • Last reply by awalkley

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I clicked Tools>option>advanced>cached web content, then clicked the "clear now" button>ok, nothing showed as if the button is not working and there was no clear action.

I clicked Tools>option>advanced>cached web content, then clicked the "clear now" button>ok, nothing showed as if the button is not working and there was no clear action.

Chosen solution

That button to clear the cache is likely broken because the current Firefox 32 release has switched to a new cache service named Cache2.

This change will cause extensions that use the old cache service to stop working and its developer needs to update the extension. You can check the Add-ons website to see if there is already a version available that is possibly not approved yet.

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Chosen Solution

That button to clear the cache is likely broken because the current Firefox 32 release has switched to a new cache service named Cache2.

This change will cause extensions that use the old cache service to stop working and its developer needs to update the extension. You can check the Add-ons website to see if there is already a version available that is possibly not approved yet.

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Thank you so much for the detailed information.