This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox wont load pages, other browsers do, firefox solutions did not work?

  • 2 replies
  • 5 have this problem
  • 1 view
  • Last reply by FredMcD

Leucyy
Leucyy
more options

Hello!

I have Windows 7, and run Firefox Beta 36.0. I have it set to update automatically, and it seems there was an update yesterday, and now Firefox will not load any pages. 

I have tried changing the proxy settings, configuring the firewall, and restarting my computer; none of them worked. :(

After configuring the firewall, there are now two Mozilla Firefox programs shown (in the allowed programs and features list)? I had made sure to delete, then re-add them, but it made two Mozilla Firefoxes in the list appear. Not sure if this effects anything though.

Hello! I have Windows 7, and run Firefox Beta 36.0. I have it set to update automatically, and it seems there was an update yesterday, and now Firefox will not load any pages. I have tried changing the proxy settings, configuring the firewall, and restarting my computer; none of them worked. :( After configuring the firewall, there are now two Mozilla Firefox programs shown (in the allowed programs and features list)? I had made sure to delete, then re-add them, but it made two Mozilla Firefoxes in the list appear. Not sure if this effects anything though.

Modified by Leucyy

Chosen solution

Ah, I figured it out by changing the firewall settings on Norton to allow for firefox and the firefox add-on, instead of auto. Hopefully putting the setting on allow instead of auto wont make me vulnerable to security threats!

I was about to cry haha, Chrome wouldn't download as I wanted to use it until I could find a solution, and I though I would be stuck with IE for forever. xD

Thanks, hopefully this will help others!

Read this answer in context 👍 1

All Replies (2)

Leucyy
Leucyy Question owner
more options

Chosen Solution

Ah, I figured it out by changing the firewall settings on Norton to allow for firefox and the firefox add-on, instead of auto. Hopefully putting the setting on allow instead of auto wont make me vulnerable to security threats!

I was about to cry haha, Chrome wouldn't download as I wanted to use it until I could find a solution, and I though I would be stuck with IE for forever. xD

Thanks, hopefully this will help others!

FredMcD
FredMcD
more options

That was very good work. Well Done.