[solved] Thunderbird sends receipts when downloading messages from imap server to localhost despit 'never send receipt' settings
I access my email with a webmail client (Outlook) and also Thunderbird on PC (Windows 7) linked to an IMAP server.
When emails are old I download them to the PC using 'move' to put them in a folder on the 'localhost' .
I found today moving a batch of messages from 2012 that I was getting replies of 'mail address unknown for messages I had not sent' - what is happening is that when I download the messages from the IMAP server and transfer them to the PC read receipt messages are being sent. This is annoying as I have all the settings set for 'never send read receipt' - (in global settings with all accounts pointing at global settings).
Any help would be greatly appreciated
An example of an undeliverable error that I got due to a read receipt being sent is below with email addresses/identifiers removed.
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:
cindy@wcamcon.com Unrouteable address
This is a copy of the message, including all the headers. ------
Return-path: <xxx@xxx> Received: from ex2k10-cas2.ads.xxxx ([xxxx] helo=owa.xxxx) by mx4.xxxxxx with esmtp (Exim 4.80.1) (envelope-from <xxx@xxx>) id 1Ye0C7-00040z-NA for cindy@wcamcon.com; Fri, 03 Apr 2015 12:55:27 +0100 Received: from EX2K10-MBX6.ads.xxxxx ([xxxxxxxxxxxxxxxxx]) by
EX2K10-CAS2.ads.xxxxxxxx ([xxxxxxxxxxxxx]) with mapi id xxxxxxxxxxxxxx; Fri, 3 Apr 2015 12:55:27 +0100
From: xxxxx <xxx@xxx> To: "cindy@wcamcon.com" <cindy@wcamcon.com> Subject: Read: Greeting from WCAM-2013, China Thread-Topic: Greeting from WCAM-2013, China Thread-Index: Ac2HOgFDdLoQKVb7TKmtd59gqM67+IXNliNC Date: Fri, 3 Apr 2015 11:55:26 +0000 Message-ID: <xxx@EX2K10-MBX6.ads.xxx> Accept-Language: en-GB, en-US Content-Language: en-US X-MS-Has-Attach: X-MS-TNEF-Correlator: Content-Type: multipart/report; boundary="_xxxx_"; report-type=disposition-notification MIME-Version: 1.0 X-Spam-Score-Int: 0 X-Spam-Score: (0)
--_xxx_ Content-Type: multipart/alternative; boundary="_xxx_"
--_xxx_ Content-Type: text/plain; charset="us-ascii" Content-Transfer-Encoding: quoted-printable
Your message
To: xxx Subject: Greeting from WCAM-2013, China Sent: Friday, August 31, 2012 6:32:25 AM (UTC) Dublin, Edinburgh, Lisbon=
, London
was read on Friday, April 03, 2015 12:55:26 PM (UTC) Dublin, Edinburgh, Li=
sbon, London.
--_xxx_ Content-Type: text/html; charset="us-ascii" Content-Transfer-Encoding: quoted-printable
<meta http-equiv='3D"Content-Type"' content='3D"text/html;' charset='3Dus-ascii"='> <meta name='3D"Generator"' content='3D"Microsoft' exchange=""> <style><!-- .EmailQuote { margin-left: 1pt; pad= ding-left: 4pt; border-left: #800000 2px solid; } --></style> <font size=3D"2">
To: xxxxx
Subject: Greeting from WCAM-2013, China
Sent: Friday, August 31, 2012 6:32:25 AM (UTC) Dublin, Edinbur= gh, Lisbon, London
was read on Friday, April 03, 2015 12:55:26 PM (UTC) Dublin, Edinburg= h, Lisbon, London.
--_xxxx_--
--_xxxx_ Content-Type: message/disposition-notification
Final-recipient: RFC822;xxx@xxx Disposition: automatic-action/MDN-sent-automatically; displayed X-MSExch-Correlation-Key: VQE+euyz5UCe6yyBG25tKg== Original-Message-ID: <DM__120831132917_45385244877@mail.bitwaam.com> X-Display-Name: xxxxx
--_xxxx_--
Modified by tom3ld
Chosen solution
exchange server (and by default outlook.com I assume) does not respect the client application return receipt settings. What are your settings on outlook.com or the exchange hosted mail server?
Read this answer in context 👍 3All Replies (3)
Chosen Solution
exchange server (and by default outlook.com I assume) does not respect the client application return receipt settings. What are your settings on outlook.com or the exchange hosted mail server?
Ok, good point, - but the exchange server does not send out receipts.... I checked in the settings and it says 'ask me to send receipt' so I have changed this to 'never send a receipt' and I will test it...
...so I have just downloaded a large bunch of messages. No evidence of read requests sent so far being bounced back. So at the moment it looks as if this problem is fixed,
many thanks for your help....
I have not done a thorough check with specific messages that ask for responses, but it looks like changing the exchange option from 'ask me to send receipt' to 'never send a receipt' has worked