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Cannot send messages after crash, the solutions offered didn't work.

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by christ1

AZ58
AZ58
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On Tuesday (april 7) there was an update to 31.6. On Thursday there was a crash. Since then cannot send messages. The solutions offered didn't work.

I'm getting the message that the SMTP-server doesn't support the selected authentication. I tried the solution mentioned. But nothing helps. I configured the outgoing server on the different types and deleted the password as mentioned. After that I did the configuration with the different types of configuration again. No solution. There is not a web-mail possibility. So I'm stuck now.

There is no problem with the incoming messages, they are coming in. Should this password be deleted also?

Any help would be greatly appreciated.

Greetings, AZ58.

On Tuesday (april 7) there was an update to 31.6. On Thursday there was a crash. Since then cannot send messages. The solutions offered didn't work. I'm getting the message that the SMTP-server doesn't support the selected authentication. I tried the solution mentioned. But nothing helps. I configured the outgoing server on the different types and deleted the password as mentioned. After that I did the configuration with the different types of configuration again. No solution. There is not a web-mail possibility. So I'm stuck now. There is no problem with the incoming messages, they are coming in. Should this password be deleted also? Any help would be greatly appreciated. Greetings, AZ58.

Chosen solution

Good. Can you then mark the thread as 'Solved' please? Thank you.

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All Replies (3)

christ1
christ1
  • Top 25 Contributor
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Check with your email provider about the correct server settings, and compare that with your account settings. There is no point guessing or trying arbitrary combinations of settings.

AZ58
AZ58 Question owner
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Hello Christ1, There was a certificate mallfunction on the provider side! Thanks to point me in the right direction!

christ1
christ1
  • Top 25 Contributor
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Chosen Solution

Good. Can you then mark the thread as 'Solved' please? Thank you.