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How do I recover a lost password?

spanderson01
spanderson01
more options

I am the IT support person here and one of the managers had me setup his Thunderbird account on his new laptop. I have everything configured with the exception of the password. He has the "Remember my password" box selected on his office desktop so he can access his account there, but he doesn't remember what the password is and I cannot complete the setup on his laptop without it. So, how do I solve this dilemma?

Thanks for any help you may provide.

Regard,

Stephen Anderson

I am the IT support person here and one of the managers had me setup his Thunderbird account on his new laptop. I have everything configured with the exception of the password. He has the "Remember my password" box selected on his office desktop so he can access his account there, but he doesn't remember what the password is and I cannot complete the setup on his laptop without it. So, how do I solve this dilemma? Thanks for any help you may provide. Regard, Stephen Anderson

Chosen solution

There is no password for Thunderbird. It is the email providers server asking for the email password.

You can go into the working PC and go into the options menu... Options-Security-Passwords-Saved Passwords Show Passwords and see what is saved there.

Read this answer in context 👍 3

All Replies (1)

user01229325
user01229325
more options

Chosen Solution

There is no password for Thunderbird. It is the email providers server asking for the email password.

You can go into the working PC and go into the options menu... Options-Security-Passwords-Saved Passwords Show Passwords and see what is saved there.