This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The folder "inbox" for one of my e-mail acounts does not show on the screen, but all messages are there, and I can click on each one to see it...

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Mogens

Mogens
Mogens
more options

I have seen others having this problem too, and their problem got solved by using the "Repair folder" link. I tried that too - with no effect...

It appears to be a pure display problem, as all the e-mails are there, and when I click on a specific location where a specific e-mail was supposed to be listed, I can open the e-mail OK. I just have no overview of what my inbox contains. Also, when I keep my mouse over the account in the column to the left, a little black window shows with all the new e-mails being listed.

I only have this problem with one of my seven a-mail accounts. All the others function fine, and this one also did for many weeks until it stopped a few days ago.

Restarting the computer does not help.

I use Ubuntu 14.04 as the operating system.

I have seen others having this problem too, and their problem got solved by using the "Repair folder" link. I tried that too - with no effect... It appears to be a pure display problem, as all the e-mails are there, and when I click on a specific location where a specific e-mail was supposed to be listed, I can open the e-mail OK. I just have no overview of what my inbox contains. Also, when I keep my mouse over the account in the column to the left, a little black window shows with all the new e-mails being listed. I only have this problem with one of my seven a-mail accounts. All the others function fine, and this one also did for many weeks until it stopped a few days ago. Restarting the computer does not help. I use Ubuntu 14.04 as the operating system.

Chosen solution

Try this:

select the Inbox which shows an invisible list. click on the far right column header choice icon and select 'Reset columns to default'.

did this work?

Read this answer in context 👍 4

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Chosen Solution

Try this:

select the Inbox which shows an invisible list. click on the far right column header choice icon and select 'Reset columns to default'.

did this work?

Mogens
Mogens Question owner
more options

Thank you! It worked instantly! I would never have thought of that myself....