This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

All my email-files seem to have dissapeared, how can I get them back ?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

thoogendijk
thoogendijk
more options

I recently installed Windows 10 and everything was working. But when I opened my emailprogramm Thunderbird, all my files with received and sent emails seemed to have dissapeared, also the "Posteingang" (post-entrance). When I type a word into the search-window, I can still see parts of old mails though. Is it possible to restore my files ? If so, how ? Thank you !

I recently installed Windows 10 and everything was working. But when I opened my emailprogramm Thunderbird, all my files with received and sent emails seemed to have dissapeared, also the "Posteingang" (post-entrance). When I type a word into the search-window, I can still see parts of old mails though. Is it possible to restore my files ? If so, how ? Thank you !

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

are you saying the mail disappeared as a part of the upgrade? That is they never worked for you after that.