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Firefox crashes

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  • 2 have this problem
  • 4 views
  • Last reply by Casablanca

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I installed the new Firefox for Macintosh version 45.0b10. It freezes (continuous rolling colored ball) when I select under Print menu the pulldown menu for "pdf Preview". Upon making this selection the application freezes and has to be terminated.

I installed the new Firefox for Macintosh version 45.0b10. It freezes (continuous rolling colored ball) when I select under Print menu the pulldown menu for "pdf Preview". Upon making this selection the application freezes and has to be terminated.

Chosen solution

Hello Casablanca, any luck in a new firefox profile ?

thank you

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Chosen Solution

Hello Casablanca, any luck in a new firefox profile ?

thank you

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ideato said

Hello Casablanca, any luck in a new firefox profile ? thank you

Yes, refreshing the profile solved the problem of Firefox freezing when using the printing pdf view pull-down menu.