This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have a firefox account for my CaptionCall phone. I am unable to log into this particular account on my new computer. I have just downloaded Firefox.

  • 1 reply
  • 1 has this problem
  • Last reply by WestEnd

Margo
Margo
more options

I downloaded Mozilla Firefox on a new computer 



and I am not able to sign into my old account .
I downloaded Mozilla Firefox on a new computer and I am not able to sign into my old account .

All Replies (1)

WestEnd
WestEnd
more options

Did you do the password reset? And are you sure it's not a CaptionCall phone account that your interpreting as a FF account?