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I can't play Amz videos with FF, but I can with Chrome. Why?

  • 5 replies
  • 1 has this problem
  • 3 views
  • Last reply by Eekcurt

Eekcurt
Eekcurt
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2 days ago FF played Amz videos fine. Now it won't but Chrome will. Laptop, Windows 10, FF Version 62.0.3

2 days ago FF played Amz videos fine. Now it won't but Chrome will. Laptop, Windows 10, FF Version 62.0.3

All Replies (5)

WestEnd
WestEnd
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What is the site? And do you have flash plugins updated?

Eekcurt
Eekcurt Question owner
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WestEnd said

What is the site? And do you have flash plugins updated?
Eekcurt
Eekcurt Question owner
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Amazon Flash plugins are updated

WestEnd
WestEnd
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Sounds like a FF software install issue. You should consider complete FF uninstall and deleting Mozilla folder and reinstall again to see if that fixes the problem.

Eekcurt
Eekcurt Question owner
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I'll try that---thanks