Help to remove program I don't want or loaded, called Quick Converter, by a company called SPYHUNTER, which said it was
I used SPY HUNTER to remove Quick Converter which was put into my computer somehow. It is very hard to remove I was told and I don't want to hurt my registry. SPY HUNTER spent 2+ hours scanning etc on this computer but the thing is still here and makes my computer run slow and what other damage it can cause as malware etc. I am also still getting unwanted ads. I am thinking of asking for my $$ back from SPY HUNTER!
Chosen solution
In addition to the above :
Your system details show these extensions :
PackageTrak 187.8034.1555.33 ({d6f11f95-a27b-47cd-bbcf-a9b5f2dd2a36})
Search Encrypt 2.1.23 (@searchencrypt)
Search Recipes 1.1.18.1106 ({84a859ae-c6fe-4adf-a779-8a08e9028778})
SearchAssist Incognito 0.5.1 (@swsearchassist2)
Would you please remove them, as they are browser hijackers.
(3-bar menu => Add-ons => Extensions)
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That is for a computer shop to clean and fix if your unable to find a solution on the internet to remove it. This is for firefox Browser End User help forum not for malware infections support.
Modified by WestEnd
Did you check the Windows Control Panel under Programs for this application?
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
https://www.malwarebytes.com/ - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
https://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
https://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
https://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
https://support.kaspersky.com/viruses/disinfection/5350
Chosen Solution
In addition to the above :
Your system details show these extensions :
PackageTrak 187.8034.1555.33 ({d6f11f95-a27b-47cd-bbcf-a9b5f2dd2a36})
Search Encrypt 2.1.23 (@searchencrypt)
Search Recipes 1.1.18.1106 ({84a859ae-c6fe-4adf-a779-8a08e9028778})
SearchAssist Incognito 0.5.1 (@swsearchassist2)
Would you please remove them, as they are browser hijackers.
(3-bar menu => Add-ons => Extensions)
I want to thank you for sending me help. I tried and got so confused that I ended up calling a repair man.My computer is back up and runing a defrag right now working like its old self before ugly malware infestation. Once again thanx for you info and help. Virginia Orru