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Cannot install firefox after aborted reset....Your Firefox profile cannot be loaded. It may be missing or inaccessible

  • 2 replies
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

skanperch
skanperch
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Title says it all.....after waiting 10 minutes for Firefox reset to complete, I closed it. After that I could not access my Firefox or install a new one......same error message …..Your Firefox profile cannot be loaded. It may be missing or inaccessible....


I read thru all the articles, found them to be of no help. I did locate my Firefox profile(s), but don't know what to do with them to get Firefox to install.

Title says it all.....after waiting 10 minutes for Firefox reset to complete, I closed it. After that I could not access my Firefox or install a new one......same error message …..Your Firefox profile cannot be loaded. It may be missing or inaccessible.... I read thru all the articles, found them to be of no help. I did locate my Firefox profile(s), but don't know what to do with them to get Firefox to install.

All Replies (2)

FredMcD
FredMcD
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Sounds like Firefox got stuck.

Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

FredMcD
FredMcD
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Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible