This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Youtube loading problem in Firefox

  • 3 replies
  • 1 has this problem
  • 16 views
  • Last reply by FredMcD

dreamscape0110
dreamscape0110
more options

I use version 65.0.2 and everytime I try to load some videos on youtube.

It suddenly freezes and takes much time to load and play properly.

Unless I wait it loaded, I have to shut down firefox with task manager.

I tried turn off H/W acceleration and re-install firefox and it did not work.

Chrome and IE have no problem to play YT.

What`s the problem? I really don`t know why suddenly firefox stutter trying to play YT videos.

I use version 65.0.2 and everytime I try to load some videos on youtube. It suddenly freezes and takes much time to load and play properly. Unless I wait it loaded, I have to shut down firefox with task manager. I tried turn off H/W acceleration and re-install firefox and it did not work. Chrome and IE have no problem to play YT. What`s the problem? I really don`t know why suddenly firefox stutter trying to play YT videos.

All Replies (3)

FredMcD
FredMcD
more options

What's your computer system and Firefox version?

Many have reported issues with YouTube of late. Are you using and YouTube add-ons?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

dreamscape0110
dreamscape0110 Question owner
more options

Already tried safe mode and same problem occured.

I guess add-ons have nothing to do with this problem.

Almost gave up to use firefox b/c of YT currently.

FredMcD
FredMcD
more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia