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Thunderbird radomly stops downloading new emails until I restart it.

  • 4 replies
  • 2 have this problem
  • 5 views
  • Last reply by sfhowes

kdclegg
kdclegg
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I have four email accounts on Thunderbird. All will download new emails at startup, but two of them will randomly stop downloading until I restart TB. Any ideas?

I have four email accounts on Thunderbird. All will download new emails at startup, but two of them will randomly stop downloading until I restart TB. Any ideas?

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
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Are these POP or IMAP accounts? When you say some accounts stop downloading, have you checked the account via webmail and found new mail that isn't arriving through TB?

kdclegg
kdclegg Question owner
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They are POP accounts. Yes, the webmail is downloading all the emails.

AgnesRM
AgnesRM
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Hi I am not sure this will help but there seem to be several people reporting similar issues. This one is recent: https://support.mozilla.org/en-US/questions/1273921

sfhowes
sfhowes
  • Top 10 Contributor
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The bug is when Local Folders is the default account and prevents downloading at startup, which is the opposite of this problem. What is the time between polling of the POP server? If it's too short, the server may reject downloads after the one that succeeds at startup.