This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Captcha not showing or broken

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by McCoy

RandomlyGenerated
RandomlyGenerated
more options

Some tracking protection rules will prevent the google Recaptcha from loading. This can be fixed in settings / tracking protection / custom / change block list. Then select level 1.

I had been using the level 2 with blocked captchas for months until looking at the console log.

Some tracking protection rules will prevent the google Recaptcha from loading. This can be fixed in settings / tracking protection / custom / change block list. Then select level 1. I had been using the level 2 with blocked captchas for months until looking at the console log.

Chosen solution

Well, I am posting that that I have fixed the problem by changing from level 2 to level 1 block list in tracking protection.

I have had this problem for a long time so was sharing my solution.

Read this answer in context 👍 0

All Replies (3)

McCoy
McCoy
more options

Hello RandomlyGenerated,

I must admit that I'm not sure what your problem really is, but would you (just for now) disable your "Buster: Captcha Solver for Humans 0.7.1" extension ?

Does that make a difference ?

RandomlyGenerated
RandomlyGenerated Question owner
more options

Chosen Solution

Well, I am posting that that I have fixed the problem by changing from level 2 to level 1 block list in tracking protection.

I have had this problem for a long time so was sharing my solution.

McCoy
McCoy
more options

RandomlyGenerated said

Well, I am posting that that I have fixed the problem by changing from level 2 to level 1 block list in tracking protection. I have had this problem for a long time so was sharing my solution.

    Thank you for clearing that up  !