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Email Spam

  • 1 reply
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  • Last reply by Matt

paulep1
paulep1
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Hi

I have Outlook 2013 with Windows 10 and I am having loads of trouble dealing with junk/spam.

For example, I am receiving obvious spam emails (eg often dealing with antivirus renewals and with incorrect spelling somewhere in the email).

My ISP - and core online webmail source - is Telstra (Australia) “@bigpond.com” and it offers next to useless spam filtering – it lets obvious spam through and it ignores my safe sender list.

The exact same problem occurs with my Outlook 13 Junk setup – is this because Telstra’s mail processing pre-defines good and bad mail and Outlook just accepts that at face value?

I am wondering if your software could overcome the spam problems inherent in my set-up please?

As background: I have just finished a free trial of SpamBully with my Outlook but it too seems to have its functionality compromised– again, is this because its integrity cannot be maintained due to prior “interference”/mail classification my Telstra/Outlook?

I am not tech-savvy so I really would appreciate advice on how I can get effective spam filtering with the set-up I have described.

To be clear, I am talking about functionality that will: 1 filter out most obvious spam before it hits my inbox – there must be a million algorithms out there to do this (eg ID “Antiivirus” Renewal emails immediately) 2 do a great job of isolating other suspect emails and learning whether they're unsafe or not for future processing 3 NOT rely on me going through ALL emails and nominating whether they're spam AFTER they have come through to me

I am really not keen to start paying for an alternative M/Soft mail product to achieve my spam objectives – I am a retired person and not well-off. But I would pay a reasonable fee for a good email add-on that can do the job.

I also don't want to lose my currents email address (so I am stuck with Telstra and my ISP) as it would be an utter nuisance to have to tell the world of the change – I did this when I moved from Gmail to Outlook, with horrendous results.

Can you help me please?

Many thanks.

Regards

Paul Ploksts Brompton, South Australia

Hi I have Outlook 2013 with Windows 10 and I am having loads of trouble dealing with junk/spam. For example, I am receiving obvious spam emails (eg often dealing with antivirus renewals and with incorrect spelling somewhere in the email). My ISP - and core online webmail source - is Telstra (Australia) “@bigpond.com” and it offers next to useless spam filtering – it lets obvious spam through and it ignores my safe sender list. The exact same problem occurs with my Outlook 13 Junk setup – is this because Telstra’s mail processing pre-defines good and bad mail and Outlook just accepts that at face value? I am wondering if your software could overcome the spam problems inherent in my set-up please? As background: I have just finished a free trial of SpamBully with my Outlook but it too seems to have its functionality compromised– again, is this because its integrity cannot be maintained due to prior “interference”/mail classification my Telstra/Outlook? I am not tech-savvy so I really would appreciate advice on how I can get effective spam filtering with the set-up I have described. To be clear, I am talking about functionality that will: 1 filter out most obvious spam before it hits my inbox – there must be a million algorithms out there to do this (eg ID “Antiivirus” Renewal emails immediately) 2 do a great job of isolating other suspect emails and learning whether they're unsafe or not for future processing 3 NOT rely on me going through ALL emails and nominating whether they're spam AFTER they have come through to me I am really not keen to start paying for an alternative M/Soft mail product to achieve my spam objectives – I am a retired person and not well-off. But I would pay a reasonable fee for a good email add-on that can do the job. I also don't want to lose my currents email address (so I am stuck with Telstra and my ISP) as it would be an utter nuisance to have to tell the world of the change – I did this when I moved from Gmail to Outlook, with horrendous results. Can you help me please? Many thanks. Regards Paul Ploksts Brompton, South Australia

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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I have not used my bigplod mail account for anything useful in the past decade. I only monitor it because the loosers at Telstra insist on emailing me on their provided email address. Basically about 10 years ago they signed up for the Hotmail experience and now their mail accounts are a dogs breakfast of self hosted, and legacy Hotmail/Outlook.com accounts without any sort of consistency at all. You actually have to go into myTelstra to find out which of to types of accounts you have. Or at least you did the last time I messed with their disastrous offering.

However, I think perhaps you might have issues with what is spam V's what is a scam. Most of the renewal type emails with the spelling errors are scams, designed to get you to click a link and hand over your credit card details. Thunderbird might identify them a spam, but it has separate processing for scam emails.

Would it do what you want. Really I have no idea as everyone's experiences differ. I get basically Zero spam. Even from the Telstra mob. Thunderbird's scam and spam detection cleans up most of it for me but as it runs on your local computer the stuff has to be downloaded to be examined. But I do not expect if to have any regard to the sending address, other than to see if it is in my address book and accept that email has to be downloaded to be examined to determine if it is spam.

Junk filtering (Thunderbird does not use the term spam as it is widely misunderstood to mean anything you do not want) is explained here https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages

Scam filtering is here https://support.mozilla.org/en-US/kb/thunderbirds-scam-detection