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Firefox installed current update will not open any page

  • 4 replies
  • 1 has this problem
  • 4 views
  • Last reply by jyyeoh2000

gorillasnapperspam
gorillasnapperspam
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Firefox installed the most current update on my laptop (102.whatever), will not load any webpages, it does the autofill thing when you type but it sits there and does nothing.

I've tried reinstalled, it tells me its missing vcruntime140.dll or vcruntime140_1.dll depending on which previous version I download.

Reinstalling does nothing. Cannot access about:config, nothing loads.

Ive done everything including nuking every single bit of mozilla from the computer.

Ive downloaded all microsoft redistributables, I've verified all files within windows through CMD.

Edge works fine.

I'm at the point where I'm just considering moving to Edge full time if this isnt fixed ASAP.

Firefox installed the most current update on my laptop (102.whatever), will not load any webpages, it does the autofill thing when you type but it sits there and does nothing. I've tried reinstalled, it tells me its missing vcruntime140.dll or vcruntime140_1.dll depending on which previous version I download. Reinstalling does nothing. Cannot access about:config, nothing loads. Ive done everything including nuking every single bit of mozilla from the computer. Ive downloaded all microsoft redistributables, I've verified all files within windows through CMD. Edge works fine. I'm at the point where I'm just considering moving to Edge full time if this isnt fixed ASAP.

All Replies (5)

jyyeoh2000
jyyeoh2000
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Try manually copying and pasting "vcruntime140_1.dll" from another program into the "C:\Program Files\Mozilla Firefox" directory

gorillasnapperspam
gorillasnapperspam Question owner
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Did that, still wont actually load a single page.

It makes no sense that it wont work on the laptop but it's ok on my PC.

Modified by gorillasnapperspam

Terry
Terry
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I don't have Windows so I am not familiar with the issue but here are two links which I think will help.

https://support.mozilla.org/en-US/questions/1381663#answer-1516419 https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

gorillasnapperspam
gorillasnapperspam Question owner
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I mentioned I already did that...

jyyeoh2000
jyyeoh2000
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You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

In that case, I would install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads