This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Searching - and READING - mails

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by Matt

more options

Its really weird but I cannot seem to figure out how to open and read a mail from a list of results from a search of emails.

I search for a word - I get a list of emails. I then try to open the mail by clicking on the topic line (the one that is in bold in the list). However, then only a blank tab appears. No content of the mail. What am I doing wrong?

Its really weird but I cannot seem to figure out how to open and read a mail from a list of results from a search of emails. I search for a word - I get a list of emails. I then try to open the mail by clicking on the topic line (the one that is in bold in the list). However, then only a blank tab appears. No content of the mail. What am I doing wrong?

All Replies (1)

more options

Sounds like reality and your search index are not the same thing. Try rebuilding it. https://support.mozilla.org/en-US/kb/rebuilding-global-database