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unable to obtain 2fa when logging in to navy federal credit union account

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  • Last reply by airwilly

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When I click to send for the 2fa at the Navy Federal CU site, I get a blank screen. I clicked on resend and got a sign in error. I have cleared cookies and site data with no joy. I am able to login using Edge.

When I click to send for the 2fa at the Navy Federal CU site, I get a blank screen. I clicked on resend and got a sign in error. I have cleared cookies and site data with no joy. I am able to login using Edge.

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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin), always make sure such extensions do not block content.

You can check for issues with Total Cookie Protection.

You can check for issues with Enhanced Tracking Protection. Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages like blocked content.

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It appears that the Proton Password extension is the problem, as I was able to logon normally after disabling that one. Don't understand what changed since I've been using that extension for quite a while. Another odd thing is that another totally unrelated site, FreeCell, was also affected. Thanks for the reply