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New laptop

  • 1 reply
  • 1 has this problem
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  • Last reply by david

jheatley
jheatley
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I have a new laptop & I've downloaded Thunderbird & logged in. It doesn't have all my old emails & folders in the new one. How do I transfer all the old emails & folders from the old laptop to the new one? Or is it a settings issue I need to go into on the old laptop to make it so they appear in the new laptop?

I have a new laptop & I've downloaded Thunderbird & logged in. It doesn't have all my old emails & folders in the new one. How do I transfer all the old emails & folders from the old laptop to the new one? Or is it a settings issue I need to go into on the old laptop to make it so they appear in the new laptop?

All Replies (1)

david
david
  • Top 10 Contributor
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That content is in what is called the profile. if the old computer is windows, and if you didn't customize locations of folders, do this - start old PC and do NOT start thunderbird - copy c:\users\<yourid>\appdata\roaming\thunderbird to external media - on new computer, exit thunderbird if running - copy the thunderbird folder from external media to c:\users\<yourid>\appdata\roaming to overwrite the default profile. - start thunderbird and your old profile, including accounts and folders, should appear.

For future reference, the user is responsible to saving the profile, as thunderbird does not have an online cloud server to do that for users.