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Suddenly cant access ITVX Ch5 or Ch4. Get message saying am not DRM enabled. But am fully DRM enabled. also fully updated on Firefox my chosen browser.

  • 4 replies
  • 1 has this problem
  • Last reply by cor-el

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Suddenly unable to access ITVX, Ch 5 or CH4. Says not DRM enabled. I am fully DRM enabled, also fully updated with Firefox my chosen browser.

Suddenly unable to access ITVX, Ch 5 or CH4. Says not DRM enabled. I am fully DRM enabled, also fully updated with Firefox my chosen browser.

All Replies (4)

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Screenshot of your Firefox DRM setting?

Helpful?

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Cant do screenshots but it just says DRM in caps and a box, which is sticked. turning it off then on again didnt work

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I don't know about the others but Channel Five is certainly still working fine for me.

As usual, try it in Troubleshoot Mode and see if it works. Press Alt-H and choose it from the drop-down menu that appears. If it does work then it must be an extension you've got or a setting you've changed, possibly accidentally and without realising.

Modified by ThePillenwerfer

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You appear to be running an outdated Firefox 121.0 version due to the user agent.

  • Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:121.0) Gecko/20100101 Firefox/121.0

Try to update to the current release (132.0) to see if that has effect.

Could you please update to the current Firefox 132.0 release.

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