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How can I fix the Crash Reporter that is not allowing me to enter Firefox browser?

AnonymousUser
AnonymousUser
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I had turned on my computer and opened firefox. my homepage loaded and then froze. I CTRL-ALT-DEL to end the process and restart it. When I went to restart it I get the Crash Reporter. Not the usual one but one that only states... "this application is run after a crash to report the problem to the application vendor. It should not be run directly." In an attempt to run Firefox in Safe Mode I get a message that reads... " The application had problem and crashed. Unfortunately the Crash Reporter is unable to submit a report for this crash. Details: the application passed an invalid arguement." Can any of you help me get back into Firefox?

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

I had turned on my computer and opened firefox. my homepage loaded and then froze. I CTRL-ALT-DEL to end the process and restart it. When I went to restart it I get the Crash Reporter. Not the usual one but one that only states... "this application is run after a crash to report the problem to the application vendor. It should not be run directly." In an attempt to run Firefox in Safe Mode I get a message that reads... " The application had problem and crashed. Unfortunately the Crash Reporter is unable to submit a report for this crash. Details: the application passed an invalid arguement." Can any of you help me get back into Firefox? == User Agent == Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

All Replies (2)

AnonymousUser
AnonymousUser Question owner
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Hello Jeremy C,

please get me a Firefox crash report ID (a report ID normally starts with bp-) by following the instructions mentioned in the Firefox crashes when you open it article.

Thanks in advance!

Kind regards, Tobbi Firefox Support Volunteer

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See also Firefox crashes when you open it --- http://kb.mozillazine.org/Firefox_crashes Troubleshoot Firefox crashes (closing or quitting unexpectedly)