Firefox 3.6.6 MOZCRT19.dll is not a valid windows image.
Hello, I was upgrading the FF to 3.6.6 version. After this i get this error: MOZCRT19.dll is not a valid windows image.
1.I have uninstalled and reinstalled for 3-4 times with no help. Deleted the existing installation, even the profile folder etc. Still after the new installation gives same error. 2.Tried using the older version which was working on my PC, 3.5.7 but same error.
Can someone guide what to do? Checked on Internet and i saw some servies.exe could be creating the issue.
Can someone tell the issue? Ankur
All Replies (8)
Did you delete the Firefox program folder ("C:\Program Files\Mozilla Firefox") ?)
Yes i deleted the Folder from Program files. Even i deleted from the %Application data. Still this did not help after fresh installation I also tried rhe latest 3.7 Beta version of Firefox, same issue. :(
Do a search for MOZCRT19.dll to see if there are other copies. You may also have to do a registry cleanup in case that file was registered incorrectly.
I have the same problem, mine started when Flash wanted to update, so i said ok, then once it took me to the installer, I changed my mind and cancelled. And then firefox the dll quit working. What does a registry cleanup do? MOZCRT19.dll only exists inside the Mozilla program files folder, so why would it randomly get corrupted or become un-registered?
This problem can be caused by malware.
Do a malware check with a few malware scan programs. You need to use all programs because each detects different malware. Make sure that you update each program to get the latest version of the database.
http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware http://www.superantispyware.com/ - SuperAntispyware http://www.safer-networking.org/en/index.html - Spybot Search & Destroy http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page .......... See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and What to do when searches take you to the wrong search website
same problem. tried foll but dont work: 1. safe mode 2. revert to previous version 3. uninstall and remove the folder 4. install in diff location 5. got a copy of mozcrt19.dll from another laptop and replace it with the error one.
pls if someone has resolved it then give steps. like wht to do with the registry. how to remove entry from there
Click on the link provided below to download mozcrt19.dll file and follow the steps given here.
<strike>http://dllcentral.com/mozcrt19.dll/x.xx.xxxx/</strike>
(you need the specific file that is part of your current Firefox installation - c)
Step1: Copy the downloaded file and paste it at the following location.
C: / Program Files / Mozilla Firefox
Note: C: It is the drive in which your windows is installed.
Step 2: After copy the file there, restart your windows.
Modified by cor-el
With thousands of users experiencing this problem, why isn't Firefox creating a fix? Very poor judgement and terrible customer support.
Most forum fixes are junk! I turn off ZoneAlarm Pro, launch FF and immediately restart ZAP.
PIMA , fix it already!