This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I downloaded the Flash Player Plugin but firefox says I don't have Flash Player. *I went to the Adobe Flash Payer Website and it said I had the lates update so what do I do? occh1@aol.com

more options

My wife plays FarmVille on Facebook when it wouldn't load anymore. A window would pop up stating that I needed Flash Player of which I knew I had. I thought my version of Flash Player may have been out dated so I removed it from the computer and installed the latest version. When my wife signed on to FarmVille it still said I need to have Flash Player. I then went to the Adobe Flash Player website where it had the ability to see what version of Flash Play I had and it said I had the latest version. What do I do?

My wife plays FarmVille on Facebook when it wouldn't load anymore. A window would pop up stating that I needed Flash Player of which I knew I had. I thought my version of Flash Player may have been out dated so I removed it from the computer and installed the latest version. When my wife signed on to FarmVille it still said I need to have Flash Player. I then went to the Adobe Flash Player website where it had the ability to see what version of Flash Play I had and it said I had the latest version. What do I do?

All Replies (1)

more options

There are two different versions of Flash for Windows PC's, the ActiveX version for IE and the Plugin version that is used by most other browsers, like Firefox.

1.Download the Flash setup file from here:
Adobe Flash - Plugin version.
Save it to your Desktop.

2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del = Processes tab}

3. Then run the Flash setup file from your Desktop.