This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Told file not found when I try to open my yahoo mail or other sites

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by cml2011

cml2011
cml2011
more options

page says File not found: the path you are trying to access is either incorrect or inaccessible - verify the path. This happens when I want to open yahoo mail, msn mail, or any other site.

Sometimes site page will be shown in address bar but page is blank and have to 'refresh' page.

I do not like the new Firefox, can I go back to previous??

page says File not found: the path you are trying to access is either incorrect or inaccessible - verify the path. This happens when I want to open yahoo mail, msn mail, or any other site. Sometimes site page will be shown in address bar but page is blank and have to 'refresh' page. I do not like the new Firefox, can I go back to previous??

Chosen solution

Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.

Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.

Read this answer in context 👍 0

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

cml2011
cml2011 Question owner
more options

when I click on the 'Firefox' button left top corner I see nothing that says tools - where do I find tools? There is an options but only has to do with toolbar.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.

Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.

cml2011
cml2011 Question owner
more options

THANK YOU - I appreciate your time to help me. This is so much easier than having to close Firefox and use CC Cleaner to do it - and then having to sign back in to yahoo mail.

I do try to do CC Cleaner & the registry fixer at least twice a week and do the deep defrag once a week. I always private browse in IE and empty everything there when I'm finished using that. I used to 'private' in Firefox always, but found I had a hard time with yahoo mail when I started using that account again.

Thanks again......