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my backup bookmarks won't restore

  • 8 replies
  • 7 have this problem
  • 1 view
  • Last reply by cor-el

Jenmoon1
Jenmoon1
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hi First a little history my computer would not come out of safe mode after trying numerous things I had to wipe it Before I did I Backed up my bookmarks on a portable hard drive after wiping and reinstalling I tried to get my book marks to appear they would not can anyone help

hi First a little history my computer would not come out of safe mode after trying numerous things I had to wipe it Before I did I Backed up my bookmarks on a portable hard drive after wiping and reinstalling I tried to get my book marks to appear they would not can anyone help

All Replies (8)

Tim
Tim
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How did you back them up?

See -> https://support.mozilla.com/en-US/kb/Backing%20up%20your%20information#os=win&browser=fx7 and https://support.mozilla.com/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile#os=win&browser=fx7

Jenmoon1
Jenmoon1 Question owner
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using the show all bookmarks window tool bar import and backup

Tim
Tim
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So you did a backup and saved a JSON file? What happens when you try and import? Any error message?

cor-el
cor-el
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Make sure that the backup file with the bookmarks has the correct file extension: .html for a HTML backup and .json for a JSON backup.
You can check that via the right-click context menu of that file and open the Properties.
If you are not sure about the file type then you can open the file in Firefox via "File > Open File"
A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links.

A JSON backup starts with: {"title":"","id":1,"dateAdded":
An HTML backup starts with: <!DOCTYPE NETSCAPE-Bookmark-file-1>

Add quotes ("") around the name to rename the file to the correct file extension if the current file extension is hidden or if it is otherwise not working.

Jenmoon1
Jenmoon1 Question owner
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it's jason

cor-el
cor-el
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Did you check the file type via the right-click context menu > Properties to make sure that the file type is JSON?

What happens if you try to restore the JSON backup?

Jenmoon1
Jenmoon1 Question owner
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hum it loads default settings on toolbar and stuff

cor-el
cor-el
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Quote: hum it loads default settings on toolbar and stuff

Does that mean that at least some bookmarks get restored?