This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 10 beta not recognized by Network Solutions webmail

  • 1 reply
  • 5 have this problem
  • 3 views
  • Last reply by cor-el

aseltzer
aseltzer
more options

I received an automated request to upgrade to Firefox 10 beta and restart Firefox after doing so. Now that I'm running 10 beta I can't load Network Solutions web mail. Instead, a Network Solutions error page loads and tells me that my version of Firefox is too old and that I should upgrade to Firefox 2 or later or to Internet Explorer 7. Although I don't have IE7 on my computer I do have IE6 and Network Solutions web mail opens normally using IE6.

I received an automated request to upgrade to Firefox 10 beta and restart Firefox after doing so. Now that I'm running 10 beta I can't load Network Solutions web mail. Instead, a Network Solutions error page loads and tells me that my version of Firefox is too old and that I should upgrade to Firefox 2 or later or to Internet Explorer 7. Although I don't have IE7 on my computer I do have IE6 and Network Solutions web mail opens normally using IE6.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Sounds that they decode the Firefox 10 as Firefox 1.
You can contact them about that so they can update their detection script(s) to accommodate Firefox 10+ versions.