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Print to PDF (Firefox addon) won't print Combo Box Dropdown lists

  • 2 replies
  • 3 have this problem
  • 3 views
  • Last reply by terryd1

terryd1
terryd1
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Hi. I have this webpage that a user can type information into, there are also drop down lists where they can choose a value. My problem is that when "Print to PDF" converts the page the typed info shows but none of the changed values in the drop down lists appear in the boxes just the default value for instants under "Postage" the user can drop the list down and pick a value of £5.50 but the PDF just shows "Postage" . If I do a "Print preview" all the changed values are shown correctly. Any Ideas? Cheers Terry

Hi. I have this webpage that a user can type information into, there are also drop down lists where they can choose a value. My problem is that when "Print to PDF" converts the page the typed info shows but none of the changed values in the drop down lists appear in the boxes just the default value for instants under "Postage" the user can drop the list down and pick a value of £5.50 but the PDF just shows "Postage" . If I do a "Print preview" all the changed values are shown correctly. Any Ideas? Cheers Terry

All Replies (2)

iamjayakumars
iamjayakumars
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Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • You can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

Once you get the pop-up, just select "'Start in Safe Mode"

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.

terryd1
terryd1 Question owner
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Thank you iamjayakumars for replying to my problem. Unfortunately "Print to PDF" in a Firefox addon so if I start Firefox in safe mode then the that addon in also switched off with no means of switching it back on. So instead I started Firefox and manually switched off all the addons except "Print to PDF" but the program acted just the same in as much as the drop down menu selection won't print out and the other day even an email in a fill in section didn't show. It really needs a sort out by the developers surely if "Print Preview" can get it right it would be a good idea to build the "print to PDF" into the "Print Preview" with the option to "Print to PDF" . Cheers Terry