This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After clean install Firefox address bar does not respond.Have to use goolge seach to go to a website.

more options

I have just installed Firefox. I completely removed the prior install.Typing into the address bar produces no results.Typing in the right side of the address bar gets no results.Checking the manage search tab, brings up a blank box. If I click on the get more tab in the box there is no response.The only way i can go to a site is by typing in the Google box, or going to history and clicking on a site.

I have just installed Firefox. I completely removed the prior install.Typing into the address bar produces no results.Typing in the right side of the address bar gets no results.Checking the manage search tab, brings up a blank box. If I click on the get more tab in the box there is no response.The only way i can go to a site is by typing in the Google box, or going to history and clicking on a site.

All Replies (1)

more options

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.