This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why does arrow show up on startup as if i downloaded something

Angler123
Angler123
more options

When i start firefox it kinda freezes for a second as if its downloading something, and a grey arrow goes to the download spot, but it doesnt flash green like this (normal download) http://prntscr.com/2sbl1u but rather it just stays grey like this http://prntscr.com/2sbkt2 It may be nothing, but i want to be sure im not uploading anything by mistake.

When i start firefox it kinda freezes for a second as if its downloading something, and a grey arrow goes to the download spot, but it doesnt flash green like this (normal download) http://prntscr.com/2sbl1u but rather it just stays grey like this http://prntscr.com/2sbkt2 It may be nothing, but i want to be sure im not uploading anything by mistake.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

We had another report of this recently. I don't think we found an explanation in that case, but you could take a look: arrow moving after load webpage, malicious software.