This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't get my @icloud account to be recognised by Thunderbird

  • 4 replies
  • 7 have this problem
  • 2 views
  • Last reply by sfhowes

more options

I've downloaded Thunderbird and set up my gmail and tiscali accounts ok. They work fine. I can't get Thunderbird to set up my icloud account - it fails to recognise the servers. I've tried to set it up manually (using the info on the Thunderbird help page) with the same result. Should I be able to send/receive to an icloud address from Thunderbird? What do I try next?

I've downloaded Thunderbird and set up my gmail and tiscali accounts ok. They work fine. I can't get Thunderbird to set up my icloud account - it fails to recognise the servers. I've tried to set it up manually (using the info on the Thunderbird help page) with the same result. Should I be able to send/receive to an icloud address from Thunderbird? What do I try next?

Chosen solution

There are people using Thunderbird for these accounts. One typical mistake is using @icloud in the username. They seem to only want the username and not the complete email address. The other one is getting the server names wrong.

Read this answer in context 👍 1

All Replies (4)

more options

Here are the Apple icloud recommended settings. Did you use these when doing the manual setup? http://support.apple.com/kb/HT4864

more options

I did try manual setup using these settings but with the same result.

more options

Chosen Solution

There are people using Thunderbird for these accounts. One typical mistake is using @icloud in the username. They seem to only want the username and not the complete email address. The other one is getting the server names wrong.

more options