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Inscrutable error message, proverbial haystack in HELP

Unable to connect An error occurred during a connection to www.counterpunch.org. The site could be temporarily unavailable or too busy. Try again in a few moments. … (read more)

Unable to connect

An error occurred during a connection to www.counterpunch.org.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web.

So, what should the network connections be (I haven't a clue)! As far as I know the configuration has been automatic up to now; for all other sites it works just fine! Yours is esoteric and has lost me.

Asked by Kaleopono 4 days ago

My fonts within google have gone haywire

As you can see from the image, my fonts while using Google have gone completely haywire. The only thing i can possibly associate this with is the fact that I've been inst… (read more)

As you can see from the image, my fonts while using Google have gone completely haywire. The only thing i can possibly associate this with is the fact that I've been installing fonts onto my Mac for use within a new graphics design suite that I purchased. While i have been performing that task, i cannot possibly come up with a reason as to how this has happened. Google does not operate like this on Safari. I typically don't use Safari and I use any Google products as little as possible... my primary browser is Firefox .. i tried to reset the configuration using the info i found to reset Firefox to it's defaults... i even tried to uninstall and reinstall Firefox... If the font had changed to something farily legible it wouldn't be so bad, but this horrific looking 'Asian style' font is barely legible.. any help would be greatly appreciated.

Asked by Br007 4z 4 days ago

Print quality

Since 127.0.0 and now with 128.0.0 i am unable to print readable barcodes from the firefox web browser due to the print quality being so poor, (other web browsers print f… (read more)

Since 127.0.0 and now with 128.0.0 i am unable to print readable barcodes from the firefox web browser due to the print quality being so poor, (other web browsers print fine)

Asked by cs810 5 days ago

Startpage won't open gives "Content Encoding Error" or "cannot decode rawdata" when opening on Firefox

Firefox will not open Startpage gives "Content Encoding Error" or "cannot decode rawdata" when opening on Firefox. Can open the search engine on Chrome but not on Firefo… (read more)

Firefox will not open Startpage gives "Content Encoding Error" or "cannot decode rawdata" when opening on Firefox. Can open the search engine on Chrome but not on Firefox or Safari.

Asked by firefox.iuekn 5 days ago

Website not responding in normal mode

Hi, Something funny started happening, but only recently. I cannot reach the Super Micro website, or any of it's sub-pages (https://www.supermicro.com) in normal mode. T… (read more)

Hi,

Something funny started happening, but only recently. I cannot reach the Super Micro website, or any of it's sub-pages (https://www.supermicro.com) in normal mode. Though when using private mode, I can. I've already cleared cache and cookies, removed add-ons and add blockers and tinkered with the settings.

Hoping you can help me because I need this website multiple times a day for my job and I don't fancy using 2 browsers, Firefox being my favourite one.

Looking forward to receiving help.

Regards

Asked by felix60 6 days ago

Last reply by cor-el 6 days ago

Lost codes

Firefox Motzilla code question I’m signing into Printify using my Firefox account. Everything was good getting my Etsy shop as it was. But all of this came to a halt bec… (read more)

Firefox Motzilla code question I’m signing into Printify using my Firefox account. Everything was good getting my Etsy shop as it was. But all of this came to a halt because I needed to pare my IPhone with my MacBook Pro. Couldn't get anywhere. Couldn't login to Prinitfy. It asked me for my code and this brought everything to a halt. I hunted everywhere. I don't have them. Needing codes is relatively new to me. I have been mostly working on designing and publishing products for Etsy. End of last year and this one, I've been hacked (4 months to repair) Right now I’m working on retrieving nearly everything including my identity. which happened last week. I believe over half of what I lost has been fixed. It is slowly coming to completion, but I need the codes or possibly new ones please, now to get into Printify. I have 73 products in my store.. To finish. the codes, where would they be? What do I do? I don"t know. I have much time to fulfill my mission, I've gone broke because of all the problems I've had, but I keep trying. Please help me. FYI, I work on a 2019 16" MacBook Pro: Sonoma 14.5.

My best to you all, Jane Magarigal

Asked by Jane Magarigal 6 days ago

Last reply by TyDraniu 6 days ago

Plugin not working even with all the required permissions provided

I have created a firefox plugin, whose job is to get the cookie from the server and set it for a particular website. I have plugin with same logic for chrome as well. For… (read more)

I have created a firefox plugin, whose job is to get the cookie from the server and set it for a particular website. I have plugin with same logic for chrome as well. For firefox, I need to sometimes toggle the permissions to make it work, but suddenly the plugin has stopped working. Its not even working even with toggling the permissions, earlier this plugin was working fine. The similar plugin for chrome works perfectly well, and for that I dont need to change or toggle any permissions. I am not able to identify the issue. It would be great if someone could help me with this.

Asked by amenreet sodhi 6 days ago

On my secure bank website I can't open up my accounts

I login to my secure bank account and when I click on one of my accounts to open it it just sits there and constantly has that spinning wheel. It will never open. I can… (read more)

I login to my secure bank account and when I click on one of my accounts to open it it just sits there and constantly has that spinning wheel. It will never open. I can use my IPHONE and other computers or web browsers and it works fine. I think this started when Firefox popped up and item that I assumed said allow pop ups. I just clicked on it and ever since then it won't work. This is only MAC Air notebook.

Asked by karlknoblock 1 week ago

go back one page shortcut

Hi there! How can I delete the "go back one page shortcut"? Every time I side-scroll while holding option I go back and this is interfering with another web-app. Thanks!… (read more)

Hi there! How can I delete the "go back one page shortcut"? Every time I side-scroll while holding option I go back and this is interfering with another web-app.

Thanks!

Adrian.

Asked by Adrian 1 week ago

Firefox opens home tab when opening from clicked link in another program

M3 Macbook Pro, Sonoma 14.3.1. Firefox ESR 115.12.0esr (64-bit). Fresh FF install right after setting up OS. Opening FF from OS opens home page. If FF is not running &am… (read more)

M3 Macbook Pro, Sonoma 14.3.1. Firefox ESR 115.12.0esr (64-bit).

Fresh FF install right after setting up OS. Opening FF from OS opens home page. If FF is not running & I click a link in another program (email, GIMP help menu link, etc.) FF opens the linked page but also opens the home page (2 tabs). If FF is running, the linked page is opened in a new tab, leaving current tab(s) in place, the expected behavior.

FF is default browser. Delete cookies and site data when Firefox is closed is selected. Created a vanilla test profile with no modifications to settings, made it default, and got the same result.

On my previous laptop (don't remember FF version - whatever the latest Intel ESR version was about a month ago) opening FF from the OS opened to the home page. Opening FF (not running) from a link in another program opened only the linked page and not the linked page + home page. FF already running behaved the same as now.

My OS account name is changed in the troubleshooting information.

Asked by David Howard 1 week ago

Removed macOS Printers Still Showing in Firefox

Similar to what @KW was experiencing here: https://support.mozilla.org/en-US/questions/1392858 I'm also having the same issue. I tried replying to that thread, but it's… (read more)

Similar to what @KW was experiencing here: https://support.mozilla.org/en-US/questions/1392858

I'm also having the same issue. I tried replying to that thread, but it's been archived.

I have two printers that were removed from macOS System Settings in Sonoma 14.5. They are showing in the print dialogue menu in Firefox 127.0.2 on both my laptop (MacBook Air M1) and desktop (Mac Studio).

Rebooting the computer, restarting Firefox, etc. haven't resolved the issue.

Asked by Eric Nix 1 week ago

PDF Viewer Font Rendering Issue Disrupts Workflow Efficiency

Firefox's PDF viewer incorrectly applies user-defined font settings intended for HTML pages, resulting in illegible PDFs and requiring time-consuming workarounds. Key Po… (read more)

Firefox's PDF viewer incorrectly applies user-defined font settings intended for HTML pages, resulting in illegible PDFs and requiring time-consuming workarounds.

Key Points: 1. When "Allow pages to choose their own fonts" is disabled in Firefox settings, the built-in PDF viewer renders some PDFs with incorrect fonts, replacing characters with icons and gifs. 2. This setting should only affect HTML pages, not PDFs, as PDFs are designed to maintain the author's exact formatting. 3. Current workarounds (saving/opening PDFs locally or toggling the font settings) are inconvenient and disrupt workflow. (Open a settings tab, navigate to fonts, navigate to advanced, toggle the option, select okay, return to prior tab, reload, view without error, then repeat the process to restore preferred settings.) 4. Users who prefer custom fonts for HTML content are forced to choose between readable PDFs and their preferred web browsing experience.

Background: HTML is intended to decompose information exchange in such a way that the viewer has control of aspects such as fonts; while PDF is a format designed specifically to present exactly as the author intended. The difference is the primary reason an author would choose to use pdf vs html. The issues can be reproduced with B612 and other fonts, in Firefox 127.0.2 and many earlier versions, on github repositories pages that embed pdf files, and most other pdf files opened with the viewer.

Proposed Solution: Implement a separate font control setting for the PDF viewer, allowing users to maintain their custom font preferences for HTML content while correctly rendering PDFs with the author's intended fonts. Or, simply disallow the setting to apply to the PDF Viewer.

Impact: Resolving this issue will significantly improve user experience, maintain the integrity of PDF documents, and eliminate the need for disruptive workarounds, ultimately enhancing productivity for affected users.

Asked by george69 1 week ago

TEAM VIEWER

TeamVIEWER icon showed up on laptop this morning - my regular Mac desktop screen missing, figured out it TV was appearing under Guest User. Then I made error of download… (read more)

TeamVIEWER icon showed up on laptop this morning - my regular Mac desktop screen missing, figured out it TV was appearing under Guest User. Then I made error of downloading installer thinking my son was wanting to help me clean up my lap top from afar because I am 80 and get very confused and had asked him for help because I don't understand the tech vocabulary. Anyway, I can't get rid of it. It had someone's PW (hidden) an ID and could be 'remote controlled'. I saw a yellow caution sign appear so I stopped trying to install. but now I get a TEAM VIEWER Package that won't delete or go away.

This is very scary to a senior because EVERYONE is warning us don't click on unknowns. No one has used my laptop. I live alone. It appeared by itself this morning. And it had a Safari icon but I use only Firefox.

Thank you.

Asked by Judith Kane 1 week ago