All Products Support Forum

In Thunderbird, I would like to use Cards View, and sort each folder in my email account according to desired 'Sort by' settings (namely, sort by date in descending order and use the 'unthreaded' option).

I cannot locate a setting or an option to apply the desired sort settings to all folders in my account. Rather, it appears I must manually apply these settings to each folder, which is tedious given I have a large number of sub-folders in my inbox folder.

Is there a way to apply the settings for one folder to all others, or to change the default settings for each (existing) folder?

Hi. A previous thread was archived on this (https://support.mozilla.org/en-US/questions/1418749) but it is still an issue in 115.12.2 (64-bit), macOS.

1. Turn on Unified Folders.
2. Mark the unified Inbox as a favorite. It appears in favorite folders.
3. Restart Thunderbird.
4. Other favorite folders still appear, but Inbox is gone. It is still marked as a favorite folder however.
5. If you toggle the unified Inbox favorite on and off, it reappears.

I have seen some posts on this request but unsure if anything has been done to add/use if already there a feature to make an email account "inactive". I have several email accounts set up in Thunderbird but do not use them much but don't want to delete the account but don't want to have to have them active either. Any update on this issue is appreciated.

I am very strongly opposed to any AI features being forced on me. When I opened Amazon today I discovered Fakespot had turned it self on. Might there might be some way to edit my config file to not have this happen again?

Hey,

I recently downloaded Thunderbird because my mail service prodiver has added ads into the desktop application. Migrating everything over was a piece of cake, but I'm running into two issues now: 1) When I open thunderbird, the space to the right of the message column is filled with a request to donate money. I would like for that place to be blank when I'm not displaying an email there. 2) Once I have opened an email, I cannot close it again. I can replace it with a different email, but only way to have all of them closed is to close Thunderbird entirely and start it up again.

In the previous application, I could close emails by hitting ESC on my keyboard. Is there a way to have this functionality in thunderbird too?

Thanks in advance for your efforts!

Hi I am dying to convert my thunderbird email into a kanban board in thunderbird and then access the emails there as I need to work with them. This will allow to automatically see which emails are still to be done etc but in a very visual way instead of just scrolling through my email tags.

Does this exist and if so please how do I find it?

if it does not exist could the developers please kindly consider adding it into future thunderbirds?

Recently firefox for android mobile stopped allowing me to take screenshots. I get the error msg in the subject line when pressing the volume down and screen sleep/wake button. Is there a setting I can change?

Similar to what @KW was experiencing here: https://support.mozilla.org/en-US/questions/1392858

I'm also having the same issue. I tried replying to that thread, but it's been archived.

I have two printers that were removed from macOS System Settings in Sonoma 14.5. They are showing in the print dialogue menu in Firefox 127.0.2 on both my laptop (MacBook Air M1) and desktop (Mac Studio).

Rebooting the computer, restarting Firefox, etc. haven't resolved the issue.

I have a Samsung A14.....using an Android 14 operating system. I have Dark mode on at all times on my phone, however when I go online to any sites, it defaults to white screen. I have tried the settings on the phone and in the Firefox settings but it still shows up in white screen. On my old phone, I can get all websites in dark mode so I know it is possible, can anyone help me?? Thanks

Firefox's PDF viewer incorrectly applies user-defined font settings intended for HTML pages, resulting in illegible PDFs and requiring time-consuming workarounds.

Key Points: 1. When "Allow pages to choose their own fonts" is disabled in Firefox settings, the built-in PDF viewer renders some PDFs with incorrect fonts, replacing characters with icons and gifs. 2. This setting should only affect HTML pages, not PDFs, as PDFs are designed to maintain the author's exact formatting. 3. Current workarounds (saving/opening PDFs locally or toggling the font settings) are inconvenient and disrupt workflow. (Open a settings tab, navigate to fonts, navigate to advanced, toggle the option, select okay, return to prior tab, reload, view without error, then repeat the process to restore preferred settings.) 4. Users who prefer custom fonts for HTML content are forced to choose between readable PDFs and their preferred web browsing experience.

Background: HTML is intended to decompose information exchange in such a way that the viewer has control of aspects such as fonts; while PDF is a format designed specifically to present exactly as the author intended. The difference is the primary reason an author would choose to use pdf vs html. The issues can be reproduced with B612 and other fonts, in Firefox 127.0.2 and many earlier versions, on github repositories pages that embed pdf files, and most other pdf files opened with the viewer.

Proposed Solution: Implement a separate font control setting for the PDF viewer, allowing users to maintain their custom font preferences for HTML content while correctly rendering PDFs with the author's intended fonts. Or, simply disallow the setting to apply to the PDF Viewer.

Impact: Resolving this issue will significantly improve user experience, maintain the integrity of PDF documents, and eliminate the need for disruptive workarounds, ultimately enhancing productivity for affected users.

I just added [and "Apply View"] to this question. -mr

Does "Apply columns" work in Tbird 115.12.2 (64-bit)?

I searched 'Thunderbird Solutions' for "Apply columns", then read several of the 156 results, and read the Help Article "Message List Columns" ... but the results were [imo] not encouraging :-(

Does "Apply columns to" really work as described in Help Article "Message List Columns" ?

Is "Apply columns" a known flakey feature ??

Have I got a corrupted profile ???

Or ????

Thank you, --Mike Ramey

I have two problems tha occur when using the Unified Folder tree view.

1) The view of Local Folders that appears in the Unified Folders view (which I use and require) has lost all subofolders except for Outbox. In particular, it does not show Sent Copies which is folder I rely on.

However, Sent copies and several other subfolders for Local Folders are visible in the All Folders View. As a workaround, I am currently set the tree view to show both Unnified Folders and All Folders to have access to Sent Copies in local Folders...but this is a pain because it means I have to scroll far, far, down in an excessively long folder tree to find Local Folders/Sent copies.

So the solution I'm seeking to number 1: Restore Sent Copies, and other normal subfolders, to the view of Local Folders that appears in the tree when the view is set to Unified Folders. (Closing TB, Deleting the Smart Folders from the Mail folder and re-starting TB does not solve or have any effect on this problem. See my conjecture at end below).

Second problem is: I'm seeing a big handful of duplicate emails showing up in the Unified Folder Sent folder. I've cleared up most of this problem by deleting Smart Folders from the Mail Folder in the profile...but this repair fixes most, but still permits a handful of duplicates to remain, especially in the Sent folder. I have been running TB happily for maybe 10 years. Current setup is Windows 10 on a Lenovo desktop....my two mail accounts are Hotmail and Gmail.

I'd be very grateful for assistance with these problems.

My conjecture about these problems: They arose in past month while there were a lot of starts and stops and edits of settings for TB in past couple months in order to keep TB connecting to Hotmail. That finally got solved a week or so gao... but my conjecture is that some program crashes thar arose while editing TB sedttings may have contributed --at least to the missing subfolders n the main or Unified view of Local Folders.

Using the latest version (127.0.2; installed from Play store today, on a fresh Android install), any non-English site I visit I get the nagging popup asking me if I want to translate.

'Never translate this site' works, and 'Never translate Dutch' (and presumably other languages as well) too (so at least I can workaround it, but 'Always offer to translate' off will still nag about translating sites, so is bugged.

And I still have the translate button taking up space in the URL bar. How do I remove it?

I have a desktop and a laptop. Desktop crashed, so rebuilding.

Firefox on both, settings same on both. On Desktop - Last Pass will not appear. On laptop, same as it always has been.

Image below from my Desktop without the Last Pass icon there.

I've downloaded the LastPass Extension from Mozilla a couple times.

Help, please.

Very weird.

Just like title says, there's no download panel when opening a youtube video in a new tab. If i open it in the same tab, it'll show the download panel. How can i fix this?

My New Tab page has four rows of shortcut tiles, 8 to each row. Total= 32 tiles. I accidentally "dismissed" one tile and now the page has only 31 tiles. I can find no way to restore the setting for 32 tiles. I looked in the "about:config" file but cannot figure it out. Kindly help. Thank you.

Whenever I use the picture in picture feature, it always opens up in a bigger tab instead of the floating PiP. I am unable to adjust the sizing whatsoever. Is there a way to get around that?

Is about:config > app.update.auto set to false sufficient, How to Disable Firefox Update Notifications: A Step-by-Step

Or how about the registry? Turn Off Update